Forge SMB
Custom Technology Products, Built for Main Street
Forge SMB builds enterprise-grade automation tools for local businesses. Our flagship engine is an intelligent, after-hours conversational voice agent built exclusively for modern dental practices.
Flagship Release: Dental Voice Automation
Intelligent Triage
The engine instantly differentiates between routine scheduling inquiries and true clinical dental emergencies. High-priority situations are identified immediately without forcing patient calls to a generic voicemail service.
Smart Scheduling
Dynamically extracts critical patient details—including name, contact info, and specific clinical symptoms—and safely queues them for a clean handoff into your office calendar workflow, minimizing administrative double-booking friction.
Natural Voice Engine
Built with a warm, natural custom voice operating with zero mechanical delay. The agent is completely calibrated to respect your practice's specific logic rules, providing a premium patient experience rather than a rigid, robotic script.